Any items in production will not ship out until they have been manufactured and received by us first. We will always post estimated dates and times on the items page.
Processing & Shipment Days: Shipments are processed on Friday each week. Any orders received on that day will be shipped out the following shipment day. All times subject to change based on circumstances out of our control.
Delivery Times: Delivery times vary based on your location and shipping options chosen. When your order is processed for shipment you will be notified via email with tracking information. (If you provide an email during checkout and choose a shipping method that includes tracking.)
Returned Packages: If for some reason your package is returned to us as unclaimed or undeliverable, we will email you immediately to figure out reshipment. In this instance, you will be responsible for the new shipping fees. We won’t do anything with your returned package until we hear back from you.
If you have any questions, please feel free to contact us.
Return Policy
You have within 7 days of receiving your order to request a full (100%) refund. If you need to return or exchange an item, please contact us at qsr@quasar.digital. Returns must be pre-authorized via email, and orders that are shipped back without prior approval may be rejected. Returned items must be in new, unused condition to be eligible for an exchange or refund. Items missing labels, have been washed or worn will not be accepted for returns or exchanges.
If your order arrives damaged or is missing parts, please contact us immediately of receipt and we will assist you. You are responsible for the return shipping and there is no restocking fee.
If you only want to return a portion of the order, please let us know in your request. Once we have received your returned items, we will process the refund.
Oct 2023
May 2023
Jun 2022
Nov 2021